Schtager Privacy Policy in Lebanon

At Schtager Lebanon, your privacy is extremely important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, fill out a form, contact our team, or book any of our eco-friendly pest control, mold remediation, and hygiene services.

By using our website or submitting your information, you agree to the practices described in this policy.

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What Information We Collect

We collect information to provide you with fast, accurate, and reliable service. This may include:

1. Information You Provide Directly

• Full Name
• Phone Number
• Email Address
• Service Location
• Description of the problem (pests, mold, moisture, etc.)
• Photos or videos you voluntarily submit
• Form responses from Facebook, Instagram, or Shopify

2. Information Collected Automatically

• IP address
• Device type
• Browser type
• Pages visited
• Time spent on our website
• Cookies for improving website performance and personalization

3. Information from Third-Party Platforms

When you submit a Meta (Facebook/Instagram) lead form, we receive the information you provide (name, phone, email, answers to custom questions).

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How We Use Your Information

We use the information you provide for:

• Contacting you about your service request
• Scheduling inspections and treatments
• Sending service confirmations and important updates
• Improving customer support and service quality
• Internal analytics and website optimization
• Ensuring safety and accuracy of site usage
• Marketing campaigns only with your consent

We do not sell or rent your personal data to third parties.

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How We Protect Your Data

Your information is stored securely and protected using:

• Encrypted communication (HTTPS)
• Secure Shopify/Meta systems
• Restricted access to data within the company
• Regular monitoring to prevent unauthorized access

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Sharing Your Information

We may share your data only when necessary:

• With our licensed field technicians to complete your service
• With third-party tools such as Meta, Shopify, or Google for essential functionality
• If required by Lebanese law or government authorities
• With payment processors (if you make purchases online)

We never share your data for unrelated advertising or resale purposes.

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Data Retention

We keep your data only as long as needed to:

• Provide services
• Maintain legal and accounting requirements
• Improve customer support
• Maintain service history for warranty or follow-up treatments

You may request your data to be deleted at any time.

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Your Rights

You have the right to:

• Access the information we hold about you
• Request corrections
• Request deletion of your data
• Opt-out of marketing messages
• Withdraw consent at any time

To request any of these actions, contact us at:

📞 +961 81 370 374
🌐 www.schtager.com
📧 info@schtager.com

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Cookies & Tracking Technologies

We use cookies to:

• Improve browsing experience
• Analyze website performance
• Personalize content
• Measure advertising effectiveness

You can disable cookies through your browser settings.

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Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.

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Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

Last updated: December 2025

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Contact Us

For any questions about this Privacy Policy, contact us:

Schtager Lebanon
📞 +961 81 370 374
🌐 www.schtager.com
📧 info@schtager.com